Privacy Policy for RoRo Trend (Pty) Ltd

At RoRo Trend (Pty) Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you interact with us, whether through our website, services, or other channels. It also outlines your rights and how we ensure compliance with South Africa’s Protection of Personal Information Act (POPIA).

1. Information We Collect

We collect the following types of information:

• Personal Information: When you contact us or engage with our services, we may collect your name, email address, phone number, and other relevant details.
• Usage Data: We collect information about how you interact with our website, such as your IP address, browser type, and pages visited.
• Cookies: We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us analyze web traffic and provide personalized content.

2. Purpose of Data Processing

We collect and process your personal information solely for the following purposes:

• To provide and improve our services.
• To respond to your inquiries and provide customer support.
• To send promotional emails or offers (only if you have opted in).
• To analyze and improve the performance of our website.

We will not use your personal information for any other purpose without obtaining your explicit consent.

3. Consent

By interacting with our website or services, you consent to the collection and processing of your personal data as outlined in this Privacy Policy. You have the right to withdraw consent at any time by contacting us at the details provided below.

4. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, or disclosure. However, please note that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, conducting business, or servicing you. These service providers are obligated to keep your information confidential.

6. Retention of Personal Information

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When we no longer need your personal information, we will take steps to securely dispose of it.

7. Your Rights

Under the Protection of Personal Information Act (POPIA), you have the right to:

• Access the personal information we hold about you.
• Correct or update inaccurate or incomplete personal information.
• Object to the processing of your personal information in certain circumstances.
• Request the deletion or destruction of your personal information when it is no longer necessary.

To exercise these rights, please contact us at the details below.

8. Complaints

If you feel your privacy rights under POPIA have been violated, you may lodge a complaint with the Information Regulator. The contact details for the Information Regulator are:

• Email: inforeg@justice.gov.za
• Phone: +27 10 023 5207

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal data, please contact us:

• Phone: +27 (0)76 941 8143
• Email: hooked@rorotrend.com
• Address: 2 Field Street, Worcester, 6849, South Africa

10. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Please review this policy periodically to stay informed about how we are protecting your information.